Privacy & Data Protection

Who we are

MarkAssist is a product by Paideia Tech.

What information we may process

Depending on how the platform is used, MarkAssist may process:

• - teacher and administrator account details
• - school, department, class, and role information
• - uploaded student responses and scripts
• - uploaded question materials, such as extracts, source text, poem pages, question pages, or image stimuli
• - generated marks, feedback, next-step prompts, and analysis outputs
• - usage and activity information, such as scripts processed, pages reviewed, and platform events

How we use this information

We use this information to:

• - provide the MarkAssist service
• - support marking, transcription, and feedback generation
• - support class, teacher, and department-level reporting
• - manage access, user roles, schools, and trials
• - maintain security, reliability, and support
• - improve product administration and monitoring

How AI is used

MarkAssist uses AI to support tasks such as:

• - transcription of uploaded responses
• - analysis of student writing against selected criteria or frameworks
• - generation of structured feedback and next-step guidance
• - contextual use of stored supporting material attached to a question

MarkAssist is designed as a decision-support tool. Teacher review remains an important part of the workflow.

Supporting material and question context

Where a school or department uploads supporting material for a question, such as extracts, source text, poem pages, or image stimuli, MarkAssist may use that material as question context during analysis. This is intended to improve contextual accuracy and feedback quality.

Data minimisation and retention

We aim to process only the information needed to provide the service. Where retention periods are not yet fixed, we apply retention criteria based on operational need, school usage, account status, support, and legal obligations.

Security

We aim to apply appropriate technical and organisational measures to protect information processed through the platform.

Third-party services

MarkAssist may use third-party service providers to support hosting, authentication, storage, email, and AI processing.

Roles and responsibilities

In most school use cases, the school is likely to act as the controller for school-related personal data, and MarkAssist / Paideia Tech is likely to act as a processor providing the service. This should be confirmed in school-facing terms and agreements.

Rights and transparency

Individuals may have rights in relation to personal data, including rights such as access, rectification, erasure, restriction, objection, and, where applicable, portability.